Refund policy

Last Updated: 8 October 2026

At UniquePulse, we do not accept general returns or exchanges. Due to the personal-care nature of our products, opened or used products cannot be returned.

Damaged or Missing Products

If your order arrives damaged, defective, or with an item missing, please contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Clear photos of the package and product
  • Unboxing video, if available

After verification, UniquePulse may provide a replacement or refund, as applicable.

Other Returns

We do not accept returns for:

  • Change of mind
  • Product no longer required
  • Incorrect shade selected by the customer
  • Personal preference
  • Opened or used products

Contact Us

UniquePulse
Delhi – 110084, India
Near Animal Hospital

Email: uniquepulse.store@gmail.com
Phone / WhatsApp: 8595489424

Important: Customers should not send any product back without contacting us and receiving instructions from our support team.

This policy is subject to applicable consumer protection laws.